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What Makes a Great Operations Manager?

Published: August 9, 2017
So what are the signs that you have hired a really effective Operations Manager or General Manager in your business?The challenge is that some of these seem counter-intuitive and you might not recognise them as positive behaviours, or worse, see them as negatives. Here are 10 things that will show that your Operations Manager is a top performer. ... Read more

How to Avoid the Senior Management Revolving Door in Your Business

Published: July 18, 2017
The “management revolving door” is a disaster for your business. Apart from the direct recruitment and severance costs of hiring and firing manager after manager, the revolving door will stall your business’ progress and prevent you from growing successfully. Learn why the revolving door happens and how to stop it spinning. ... Read more
use a daily walk around to check the health of your business

Business Health Check; the three key indicators for your daily walk around

Published: May 30, 2017
Active leadership is important to continuous improvement and a daily walk around to determine the health of your business can be very beneficial. We considered the three key points for checking in on the health of your business with business equivalents of the heart rate, the blood pressure and the temperature of our factories. ... Read more
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Lean won’t work here? Try the “Quick Wins” Approach!

Published: March 8, 2017
Is there a way for people not to “roll their eyes" when the “lean” word is out of the bag? Let’s start with the view that a “lean” business is ultimately trying to improve, focussing on growing people and working together. That's where the quick wins approach can work well. Then we can start with defining the big goals and how using Lean tools to reach those objectives. ... Read more