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Keeping Score with Good Metrics: Grand Finals and our Businesses

Published: October 2, 2017
It’s Grand Final season and our eyes will be on the scoreboard during the game, keeping track of the timing clock and watching the scores. So what can we learn from within the Grand Final this year? When you return to work, is your team ready to head out like they are playing on the hallowed grounds of the MGC or Stadium Australia? ... Read more
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Effectively Using a Skills Matrix to Develop Your Team

Published: September 7, 2017
The “people issues” become critical as we develop processes and standard ways of working to optimise our efficiencies and workflow. Effectively using a skills matrix is key to developing your people to meet these new challenges. Here we’ll look at what a skills matrix is, why it’s important and how to use a skills matrix to develop our people. ... Read more
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Avoiding a “Bad” Improvement Project

Published: September 4, 2017
We’ve all seen those improvement projects that look out of place and not aligned with the company direction. So, how do you ensure your improvement project doesn’t look like something that’s been tacked on? Let’s look at starting with a clear roadmap, getting the basics in place, then keep moving with more advanced lean tools. ... Read more
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What Makes a Great Operations Manager?

Published: August 9, 2017
So what are the signs that you have hired a really effective Operations Manager or General Manager in your business?The challenge is that some of these seem counter-intuitive and you might not recognise them as positive behaviours, or worse, see them as negatives. Here are 10 things that will show that your Operations Manager is a top performer. ... Read more