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TXM Launches Lean Service Website
TXM have launched a new website dedicated to the application of Lean in Service and Office environments. www.leanservice.com.au features blogs, case studies and articles about lean service and lean office topics. It also provides information about the range of services that TXM provides for Lean Service and Lean Office customers.
TXM is known around the Asia-Pacific for our expertise in Lean Manufacturing. However we are building an increasing base of experience in a diverse and growing range of Lean Service industries including building services, vehicle and equipment rental, legal practice, professional photography, insurance, restaurants, banking, transport, logistics and warehousing. TXM is delivering reduced lead time, increased employee engagement, improved customer experience and reduced cost by applying our proven lean techniques.
A key area of innovation for TXM is the area of Lean Sales. We are working with major B2C and B2B companies in services and manufacturing to apply lean thinking to the customer experience. This means eliminating the waste and maximising the value that customers experience when they use your products. Our “ValueMax™” methodology provides an effective way for you to learn how customers use and experience your products and the opportunities that exist for you to give your customers more value and cause them less waste.